How do I place a return or exchange?

If you’d like to process a return or an exchange, please reach out to and we'll take care of the rest.

What’s your return policy?

All returns must be processed within 30 days of receiving the order. The original order number must be provided to place a return, and you will be refunded in full to your original form of payment.

Please note, gift cards are final sale.

How long does it take to receive a refund?

Credit card refunds usually take 5–10 business days to appear on your statement. Gift card refunds will be available right way on your original gift card.

What should I do if I receive the wrong product?

Just email with your order number, and we’ll be sure to get you the item you ordered!

Can I return a product I received as a gift?

If you were gifted Glorio but it isn't what you had in mind, you can return your items for an exchange or store credit. Please reach out to with the gifter's name and email address (the gifter won’t be notified of any changes). Once we’ve located the original order, we'll handle the rest!